Ozark Poop Patrol – Privacy Policy
Last Updated: March 11, 2025
1. Introduction
Welcome to Ozark Poop Patrol (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address (for order fulfillment and communication).
- Service Details: Any information you provide about your yard or property for scheduling and cleaning.
- Payment Information: When you purchase our services, payment may be processed through third-party payment processors (we do not store credit card details on our servers).
- Marketing Preferences: If you opt in to receive marketing emails or special promotions, we collect your preferences to personalize our communication.
We collect this information when you:
- Fill out forms on our website (such as contact or booking forms).
- Purchase our services.
- Subscribe to our newsletter or other marketing channels.
- Otherwise communicate with us via phone, email, or in person.
3. How We Use Your Information
We use the personal information we collect to:
- Provide Services: Schedule and fulfill “poop patrol” services or one-time cleanups.
- Customer Support: Communicate with you regarding questions, comments, or disputes.
- Marketing & Promotions: Inform you about special offers, new services, or third-party promotions we may partner with (only if you’ve opted in).
- Analytics & Improvements: Understand how users interact with our site to improve design and functionality.
- Legal Compliance: Comply with applicable laws, regulations, or legal processes.
We do not sell your personal data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Google Analytics, Facebook Pixel) to:
- Analyze site traffic and user behavior.
- Track conversions and measure the effectiveness of our advertising campaigns.
- Personalize your user experience.
You have the option to disable cookies through your browser settings. However, disabling cookies may affect some functionality of our site.
5. SMS Communication Policy
By providing your phone number, you consent to receive SMS messages from Ozark Poop Patrol for service-related and marketing purposes. We use text messaging to enhance your customer experience and ensure seamless communication.
How We Use SMS Messages:
- Account Security: We may send verification codes via SMS to confirm your identity when logging into our platform.
- Service Notifications & Updates: We use SMS to:
- Confirm service requests and verify any changes to your scheduled service.
- Send arrival notifications to let you know when we are on the way.
- Provide service completion alerts once your scheduled service has been fulfilled.
- Marketing & Promotions: We may send promotional offers, discounts, or marketing messages on behalf of Ozark Poop Patrol or trusted partners.
- Data Privacy: We never sell your personal information. Your phone number is used only for internal purposes to provide and improve our services.
Opting Out:
You can opt out of receiving SMS messages at any time by:
- Replying “STOP” to any text message you receive.
- Sending an email request to info@ozarkpooppatrol.com with your phone number and a request to be removed from SMS communications.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on service interactions.
Third-Party Disclosures:
We do not share SMS opt-in data with unrelated third parties. However, we may share your phone number with trusted service providers (e.g., SMS platform providers, mobile carriers) solely to facilitate text message delivery.
For further questions regarding our SMS policy, contact us at info@ozarkpooppatrol.com.
6. Third-Party Services
We may use third-party tools, such as:
- Analytics Services (Google Analytics, Facebook Pixel): To gather usage statistics and improve our site.
- Payment Processors: When you purchase our services online, your payment information is handled securely by third-party processors (e.g., Stripe, PayPal, etc.).
- Future Email Marketing Platforms: We may integrate with email marketing services (e.g., Mailchimp) to send newsletters or promotions.
These third parties have their own privacy policies governing how they handle your data.
7. Data Sharing
We may share your data only in the following circumstances:
- Service Providers: We share data with trusted vendors to perform specific business functions on our behalf (e.g., scheduling, payment processing).
- Legal Requirements: If required by law or in response to valid legal requests, such as subpoenas or court orders.
We never sell or rent your personal information to third parties.
8. Data Retention
We retain your personal information for at least 5 years after you become inactive or unsubscribe from our marketing lists. After this period, we will securely delete or anonymize your data, unless we are legally required to keep it longer.
9. Data Security
We take reasonable measures to protect your personal information, including:
- SSL encryption for data in transit.
- Secure servers and restricted access.
- Regular security reviews to safeguard against unauthorized access.
Despite our efforts, no security measure is 100% foolproof. If you suspect any breach of security, please contact us immediately.
10. Children’s Privacy
Our services are not directed to children under the age of 13 (or 16 in certain regions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please email us at info@ozarkpooppatrol.com so we can delete it.
11. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal information.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, email us at info@ozarkpooppatrol.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when we made the most recent changes. Changes become effective when we post the revised Privacy Policy on our website. If the changes are significant, we may notify you by email or through a prominent notice on our website.
13. Contact Us
If you have questions, concerns, or would like to make a request regarding your personal information, please contact us:
Email: info@ozarkpooppatrol.com
Phone: 999-999-9999
Mailing Address: [Placeholder Address], Springfield, Missouri